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Company Profile
Why choose us ?
1. 15+ years factory
2. Professional R&D Team
3. Customization service
4. 100% QC inspection before shipment
5. At least 1 year warranty
6. Product Certificate By CE
7. No third party, from the factory and the buyer to sell one to one
8. Good after-sales experience
Our Certification
Packaging & Shipping
All the products before delivery should be tested by assemble and debugging engineer, wiped up and cleaned, the wrapped by stretch film to protect it from moist. The precision part needs flexible package. In addition, without standard tools, manual and other documents, and allow ex-factory confirmation sheet, the machine cannot leave factory. All the products will be packed in wooden case. The exported products use plywood case to pack. The foot margin of equipment fixed tightly to make the machine can experience loading and uploading, the upward mark will be posted on the wooden case.
Pre-Sales Service
1.Inquiry and consulting port for free.
2.we will keep in communication with you to make sure the machine suits well for you.
3.We can show our factory to you.
4. We can send the machine working video to you.
After-Sales Service
1.Manuals / Videos of machine installation, adjusting, setting, maintenance are available for you.
2.If any problems happen and you can not find out the solutions, Telecom or Online face to face communication is available 24 hours.
3.KEFAI engineers & technicians are available to send to your countries for services if you agree to pay the expenditure.
4.The machine will have a 1-year warranty of the machine. During the warranty year if any of the parts are broken not man-made. We will free charge to replace the new one for you. The warranty will begin after the machine send out we received the B/L.
Our Advantages
Company Advantage
Wuhan Kefai Innovation Machinery is a professional manufacturer of packing and filling equipment for food, cosmetic, chemical and pharmacy. We have professional R&G department, QC, and after-sale team. our machines have been widely used in several fields throughout the world, such as food, pharmaceuticals, cosmetics, medical supplies, industrial foods, rubber goods, sundry goods, sporting goods, etc. Our products have enjoyed a good reputation for their quality, reliability and efficiency. To help specialized customers with marketing, we also offer OEM services and customized machine designs.
♦ was founded in 2007
♦ Work Location: Wuhan, Hubei.
♦ We have more than 20 years of experience in the field of packing machine filling machine, so we have encountered many different situations and we can provide you with the best solution.
♦ Provide OEM/ODM manufacturing.
♦ More than 20 engineers' R & D service efforts to ensure quality/service.
♦ As a manufacturer and trader, we have good quality and price control.
♦ Our products are exported to New Zealand, Israel, Mexico, Germany, Southeast Asia and other countries.
♦ Ensure the long-term development and interests of customers
Wuhan Kefai Innovation Machinery known as a member of the "Wuhan international chamber of commerce" was found in 2007 with the ambition of becoming a premier supplier of filling&packing machines. Over more years of operation, from a humble beginning of infrastructure and staff thanks to our internal constant attempt as well as the support of clients worldwide we have grown and developed continuously to gain significant success in the packaging industry.
Our key manufacturing products are automatic food packing machines and liquid filling machines which have been acknowledged in the global market and clients. In another hand, KEFAI also succeeds in dealing with other packaging equipment, such as coding machines, labeling machines, carton sealing machines, capping machines, etc. Customers who are looking for filling machines and packing machines from China will find comfort and satisfaction at KEFAI as we usually attach special importance to the quality of the products. Understanding that quality is the vitality that affirms our reputation in such a highly competitive environment we commit to supplying customers best quality products every time for a unique principle: "Customer satisfaction is our passion".
FAQ
FAQs about KEFAI VFFS Packing Machine:
1. Are you a factory or trading company?
Our factory is located in Wuhan, Hubei and we are equipped with an SGS factory inspection report. We warmly welcome you to visit our factory if you have a travel plan.
2. How can I know your machine is suitable for my products?
If possible, you can send us a sample and we will test it on our machine. So we will show videos and pictures for you. We can also show you online by video chatting.
3. How can I trust you for a first-time business?
You can check out our full range of business licenses and certificates. And we suggest using MIC Trade Assurance Service for all transactions to protect your money and interest.
4. How to choose the right machine?
We will recommend the most suitable machine and solutions for you based on the product pictures, dimensions, and other specifications you provided. We also will use a similar product to shoot test videos for your confirmation.
5. How can I make sure about the machine quality if I order from you?
We offer 24 months warranty from the shipment date. During one year we can provide parts for free due to quality problems, but human error is not included. From the second year, parts only collect the cost price.
6. What should I do if I'm not able to operate the machine when we receive it?
The operation manual and videos we sent will guide you through the installation and commissioning. Besides, we have a professional after-sale group on the customer's site to solve any problems. We also provide 7*24 hours of online technical support.
7. What about the delivery time?
In-stock machine: 2-3 days Usually 2-60 Working days(depending on products).